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With billions pledged to build the Melbourne Airport Rail Link SkyBus, the only current provider of mass airport transit, wanted to reinforce its legitimate role in the conversation about Melbourne’s transport planning needs.
So SkyBus turned to Bastion to help it tell its story more effectively and change the conversation that decision makers were having about how to respond to Melbourne’s growth and congestion challenges.
Bastion Reputation identified that a strategic campaign was needed, underpinned by customer and stakeholder research to understand how people viewed SkyBus and the airport rail debate in Victoria.
In a six week period leading up to the Victorian election Bastion’s campaign reached more than 2 million people, and led to SkyBus being an essential part of conversations around Melbourne and Avalon Airport future planning and transport planning in the state.
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